How it works
Once an order is confirmed, we share each side's name and mobile number and you agree a time and place between you. Most members meet in Amman the same week; where and how is entirely up to the two of you. If you paid by CliQ, we hold the money the whole time and the seller is not paid until you accept the piece — only take it once we have confirmed your transfer. If you chose cash on delivery, inspect the piece first and pay the seller in cash only once you are happy.
Meeting well
- Meet somewhere public and well lit — a mall or a café works well
- Inspect the piece properly before you accept it; take your time
- Keep the conversation in the order thread, so there is a record
- Only pay the way you chose at checkout — never send the seller a separate bank transfer
When the money moves
Once you have the piece, confirm the handover in your order. You then have 3 days to accept it or open a return; if you do neither, it counts as accepted. Accepting is final, and no returns are approved after it. For CliQ orders the seller's payout, minus the platform fee, is released at that point and stays held while any return is resolved. For cash orders the seller already has the money, and refunds a return in cash.